UniCredit Signs 10-Year Digital Transformation Deal with Google Cloud
MILAN, ITALY,13TH MAY, 2025-UniCredit and Google Cloud have entered into a 10-year strategic partnership to enhance and install the bank’s new-age digital infrastructure across 13 core European markets.
The agreement, signed with a Memorandum of Understanding, has given a significant boost to UniCredit’s initiative to spearhead the new age of AI-powered banking.
The collaboration will see UniCredit migrating its key applications and old legacy systems to the secure and scalable infrastructure of Google Cloud.
This migration is also one of the enabler activities in the digital transformation agenda of UniCredit, which aims at the homogenization of operations that are quicker in delivery and more innovative across the bank’s vast footprint.
“This strategic partnership with Google Cloud is a pivotal step in our strategy to be the bank for Europe’s future,”
Said Andrea Orcel, CEO of Unicredit.
“In line with our single-partner approach for strategic collaborations, we have sought out the best, and now we are all in with them in the pursuit of excellence. Google Cloud’s cutting-edge cloud, AI, and data analytics capabilities will empower our ongoing digital transformation, further enhancing our customer offerings, streamlining our operations, and fostering a new era of data-driven innovation.”
“Partnership with Google Cloud represents a bold move for UniCredit – massively advancing our technology footprint in critical areas such as AI, data, and virtualized infrastructure across 13 core markets,”
Said Ali Khan, Group Digital & Information Officer, UniCredit.
“What’s more, it does so in a way that meets our cyber posture and resiliency needs. Google Cloud will further enhance the technological innovation we are bringing to core operations and last-mile customer solutions.”
The bank will implement AI in various domains, ranging from investment insight to improving customer interactions to automating operational processes to prevent financial crime to building AI-based financial products, with all available technologies on Google Cloud, with Vertex AI, and Gemini models being of prime importance.
Besides its core infrastructure and AI services, the MoU also creates a foundation to pursue the wider Google stack, including possible integration with Google Maps Platform for logistics optimization and customer engagement enhancement.
The program will also be implemented with Google Cloud, which will provide digital skills training programs for UniCredit’s workforce, thereby equipping employees with capabilities in cloud technologies and AI. This upskill supports UniCredit’s vision for creating a digitally enabled organization equipped for future growth.
“I am delighted to see this partnership, and all the opportunities it will bring to both UniCredit and Google,”
Said Tara Brady, President EMEA, Google Cloud.
“Google Cloud is at the forefront of bringing powerful and the most secure AI technologies to financial institutions across Europe, and with these capabilities, UniCredit can speed innovation, create efficiencies, and advance its digital transformation, enabling continued success within today’s dynamic market.”
“AI is unlocking immense opportunities for business transformation and growth, offering significant economic advantages to organizations that proactively embrace its potential. We are proud to partner with UniCredit as it looks to modernize operations, bring new, innovative offerings to customers, ensure the most robust platform for growth, and support its sustainable growth ambitions,”
Said Ruth Porat, President & Chief Investment Officer, Alphabet and Google.
The rollout of this transformation will begin immediately, with updates expected as implementation progresses.
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