Security Firm Gains Real-Time Data and Connected Business with Acumatica

February 11, 2025/Acumatica
🕧 2 min

OVERVIEW
With Acumatica, the company improved its financial controls and customer service, streamlined its service contracts and fixed problems with inventory.

“We used to have $10,000 to $15,000 in write offs each year because people couldn’t track inventory properly to jobs, which would skew financials during the year,” Rowerdink says. “With Acumatica, we eliminated 99 percent of the problems with project inventory.”

KEY RESULTS:

  • Connected business systems, streamlining operations and saving time
  • Gained CRM and opportunity tracking and management
  • Improved inventory management, eliminating $10,000 to $15,000 inventory write-offs
  • Improved visibility into financial data with real-time access
  • Provided remote access to the ERP for technicians out in the field
  • Reduced time to invoice with real-time and automatic timecard entry
  • Improved recurring revenue and contract management
  • Eliminated manual duplicate entry of data
  • Improved customer service with case management